Work From Home Jobs
Call Center Work From Home Job Part Time
Call Center Job Overview Table
| Category | Details |
|---|---|
| Job Title | Call Center Front-End Agent |
| Main Task | Outbound calls & lead qualification |
| Experience Needed | None (training provided) |
| Skills Required | English fluency, communication, confidence |
| Employment Type | Full-Time / Part-Time |
| Shift Timing | Evening / Night (adjustable based on campaign) |
| Location | Remote or On-Site (as applicable) |
| Salary Range | Fixed + Performance Bonuses |
| Growth Potential | Team Lead, Closer, Quality Analyst |
| Software Used | Vicidial, CRM Tools, Excel, Google Sheets |
Introduction
If you want to earn money by staying at home, the best opportunity for you is the call center opportunity.
In this you can earn from home by doing online job and by just dialing numbers and asking their basic information and checking whether they are interested in your deal or not. If they are interested, you have to just forward the call and depending on the buffer time, your sale commission will be added to your balance.
This is the basic job and the most easy job everyone can do. It is very important in this process. It has very significant importance because this is the first step of lead generation and as well as for the conversion of leads and it is very important. It plays an important role in the financial establishment of the company.
Job Overview
If we talk about the basics of this job, you must know basic English, you have to ask the users different questions, so according to the answers you have to continue the conversation, so you must know the basic information. The basic information like their name, their spouse, their age, their diseases, or any other type of these things.
These opportunities are very much necessary in the establishment of the company. If we talk about the basic overview of the job, the job is of call center, you will be called as a fronter, and the job type is the both full-time and part-time depending on your availability you can try.
And it is also the remote and the on-site job in Rawalpindi Baheria Town phase 4 is also available. It is the basically insurance industry in which you have to ask the users for their burial and funeral purposes.
Requirements
- Good English Communication Skills
- Confidence to manage the situation
- Typing skills
- Basic Computer Literacy
- Dialing information
Salary and Other Essentials
If we talk about the salary and other essentials it is important for us to know that it is a commission-based job. When we will confirm a user as an interested one we forward this call to the closer. Closer will further confirm the information then those are interested in our services then the call will be forwarded to the user agent which is a US agent.
He will call with the talk with the customer and depending on the buffer time which is approximately 5 minutes/ 300 seconds the company will note down this as a successful call and the your commission which is around about 500 or 800 PKR per call it will be added in your account and you will be provided with this balance and keep in mind that you have to present on fixed time if you are going to be late there will be a deduction of 500 PKR for the daily basis.
Key Responsibilities
- Make scripted outbound calls, the phone numbers will be provided by the company depending on your choice you will talk to the customer by speaking or simply by the dialer.
- Asking the relevant question and you will also engage in formalities while forwarding the call.
- While talking to them you will have to fill the customer form by gathering their personal information.
- Transfer the leads which are successful and which are declined categorizing them too.
- Managing time and user moods.
Training Process
Before providing you with the opportunity to join the company, you will be asked to join the one-month training program. In that training program, you will be given each and every information about the software you will be using, VPN you will be using, and the systems you will be using.
You will be asked for the demo calls just before the main calls because you will be marked within the number for between 10 and if you succeeded with that then you will be picked up and provided with the opportunity.
It is not a tough process but it is a time-taking and a lengthy process and anybody with the basic and adequate knowledge can go through it and it is quite simple and the best thing is that we have to work from home with the help of a laptop only and a microphone, mouse, and a good quality internet connection which must have the speed 10 MBs per second.
FAQs
1. Do I need prior call center experience?
No, prior experience is not required as full training will be provided.
2. Is this a sales job?
You don’t sell directly—you qualify leads and pass them to closers.
3. What is the shift timing?
Mostly evening or night shifts depending on the target region.
4. Is this job remote or office-based?
Both options available based on your location and campaign.
5. How will I be paid?
You will receive a commission depending on buffer time.
Final Opinion
At last, if you ask me to wind up, I would say that if you are having the time, especially in the night, or you are working, you are searching for the part-time job or a full-time job, this is the best opportunity. It falls in both of them.
If you have the basic knowledge about the English language and basic computer skills, then you can join for it. Other all type of expertise, they will teach you in a one-month training process. This is the best opportunity anyone can have. No fixed education is required.
You must know the basic English, the laptop, mobile phone, laptop, internet connection, and these are the basic requirements. So, it is quite easy for anyone to do the job and get up with this opportunity. It is best for the housewives as well as the students or newbies.
If you want to apply for the Remote Job (Click Here)