Client Support Agent Full Time

Basic Overview

Job Details

This job is offered by NSC Consultants Faisalabad. This is basically a remote job. You have to done your work from the home. You have to dial outbound calls and maintain high standard of professional communication. You should not use slang words or any type of other things that may lose your image.

This company is dedicated to work for the client satisfaction. So the clients will be your first priority. You have to work by staying at your home. You should have a separate room, a good internet connection, a laptop, a mobile phone, and a microphone for a better voice. Maintain a professional tone and clear and applied in a confident way.

You have to manage and the situations and performance matrices will be the calls made, the client satisfied, or the leads confirmed. This is a full-time position. If you are free and interested in such type of a post, you should apply for this.

Educational Certification and Experiences Required

As we have discussed above, for this job you must be a bachelor’s degree holder in business communications or any related or preferred field. You must have the skills to handle the situation to satisfy the user’s active listening skills and present mind ideas.

If we talk about the experience, then it will be more beneficial if you have a two-year experience in a client support call center or any other type of a remote job from home. Additionally, if you are able to manage the clients as well as generate leads, this will be more beneficial for you.

You have to maintain a professional tone at all times. You have to report your problems or the solutions you have made directly to the supervisors or the above post holder. This is a full-time position, so make it as your first priority. And while doing this job, you will be able to manage the situation, understand the consultancy problems. This will be a more critical training experience.

Work Ethics

• Remote Job
• 7 PM to 4 AM
• You must have a separate room
• A good quality headset
• Concentrative atmosphere
• Situation handling techniques

Salary and Other Benefits

As we know, most of the companies that offer work from home jobs, especially the night shift ones, didn’t give a competitive salary. The salary is very much even it is not $100 in Pakistan. So in that case, this job is more than a good one because we are having a salary package which is very good.

And while doing this job, if you find the leads and convert them, the commission will also be given to you. This is the most engaging thing about this company. Just because of this thing, you can join the company and you will get awesome results.

If you talk about other benefits while working in this company, you will be able to learn new consultancy programs, how to engage new users, how to satisfy users, how to sort out their problems, and many other types of such technicalities. This job is ideal for the person who is a part-time worker or a student searching for a part-time job.

This will be beneficial because you have to do the work from home and you have a competitive salary as well as you will build your experiences and you will have to manage the client internationally. So these all are the reasons which make a job more successful and a more engaging one.

Key Responsibilities

1. Make Outbound Calls
2. Satisfy Customers
3. Maintain Detailed and Accurate Call log
4. Forward all the details to the Supervisor
5. Expert in Data Entry
6. Expert in Client Management
7. Document Management
8. Execution of Assigned Tasks

About the Company

If we talk about the company’s reputation in the real world, this will not be a lie that the company holds significant importance in consultancy in Faisalabad. This is a business consulting firm that provides services to clients usually in America, US, Canada, and nearby countries.

You will be a part of this company and deliver high-quality user interface user experience to the clients. This is a remote job. You will have to do this job from home and this is basically more beneficial for the people who are living in Faisalabad so they can work more engagingly and easily.

The company is located physically in Faisalabad. You will be a part of a sales-inclined department and your bachelor degrees if you are having will be preferred and salary will be starting from 50,000 PKR per month and after 3 months it will be 60,000 PKR and after 12 months performance-based growth potential will be observed.

So this is the best opportunity for newbies, students, housewives, and for those who are searching for part-time work.

FAQs

Q1: Is this a remote job?
A1: Yes, this is a fully remote position.

Q2: What are the working hours?
A2: Working hours are from 7:00 PM to 4:00 AM.

Q3: What type of calls will I make?
A3: You will make outbound NCL (Non-Conversion Leads) calls.

Q4: What is the required experience?
A4: A minimum of 2 years of relevant experience is required.

Q5: What is the salary for this role?
A5: The salary is PKR 50,000 per month.

Final Opinion

At last, if we talk about the final opinion, I would say if you are a student searching for a part-time work, if you are a full-time worker but you could not manage your expenses and searching for any job, part-time job, or if you are a housewife and if you are basically an internee.

Then this is the best opportunity for you as it is giving the competitive salary, the timings are very good, you have to deal foreign clients, it will get you the experience in the consultancy field as well as the calling and dialing field. So this is the best opportunity for you all. If you really wanted to do something in life in the field of consultancy, then this job is for you.

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